KEY PERFORMANCE INDICATORS

We use Key Performance Indicators — or KPIs for short — to measure and monitor progress in all aspects of our business. So we thought it made sense to use KPIs to track how our actions were measuring up to our social and environmental responsibility targets.

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KPI PRODUCTS AND MATERIALS

RENEWABLE MATERIALS USED IN PRODUCTS
  2006 2007 2008 2009 FY09  
  72% 71% 72% 71% 75%  


WASTE RECYCLED, RECLAIMED OR USED IN ENERGY PRODUCTION
  2006 2007 2008 2009 FY09  
STORES 80% 84% 85% 86% 90%  
DISTRIBUTION CENTERS 86% 76% 90% 90% 90%  


RECOVERED OR REUSED PRODUCTS IN IKEA STORES
  2006 2007 2008 2009 FY09  
  64% 64% 61% 61% 75%  

Information prior to 2006 can be requested
 

KPI FOOD

ORGANIC PRODUCTS IN SWEDISH FOOD MARKET RANGE
  2006 2007 2008 2009 GOAL FY09  
  4% 6% 8% 11% 15% Average number of
products: 100

Total number of
products available: 160


NUMBER OF COUNTRIES SERVING ORGANIC DISHES IN IKEA RESTAURANTS/TOTAL NUMBER OF COUNTRIES
  2006 2007 2008 2009    
  24/24
24/24    

Information prior to 2006 can be requested
 

KPI SUPPLY OF IKEA HOME FURNISHING PRODUCTS

IWAY APPROVED HOME FURNISHING SUPPLIERS
  2006 2007 2008 2009 DIRECTION  
EUROPE 74% 78% 80% 79% 100%  
AMERICAS 62% 67% 91% 83% 100%
CHINA 4%
7% 7% 100%
SOUTH ASIA

32%

34% 41% 100%
SOUTH EAST ASIA 52%
63% 65% 100%
ASIA TOTAL 13% 17% 21% 22% 100%
TOTAL 47% 50% 54% 52% 100%

Information prior to 2006 can be requested
 

KPI FORESTRY

SHARE OF IKEA SUPPLIERS FOR SOLID WOOD, VENEER, PLYWOOD, LAYER GLUED WOOD THAT MEET IKEA MINIMUM REQUIREMENTS (LEVEL 2 IN THE FOUR-STEP PROGRAM)
  2006 2007 2008 2009 GOAL FY09  
  91% 94% 96% 97% 100% Total wood used in IKEA products 2009: 5,686,000 cubic metres


SHARE OF WOOD USED IN IKEA PRODUCTS COMING FROM FORESTS CERTIFIED AS RESPONSIBILY MANAGED (LEVEL 4 IN THE FOUR-STEP PROGRAM)
  2006 2007 2008 2009 GOAL FY09  
  7% 6% 7% 16% 30% The decrease in the percentage of certified wood reflects the introduction of IKEA's more stringent criteria on suppliers' claims to have certified wood. IKEA suppliers must report the relevant Chain of Custody certificate number in order to claim that FSC certified material is being used in IKEA products.

Information prior to 2006 can be requested
 

KPI ENERGY

IMPROVED ENERGY EFFICIENCY COMPARED TO 2005/M3 GOODS SOLD
  2006 2007 2008 2009 DIRECTION  
STORES -6%
7% 9% 7% 25%  
DISTRIBUTION
CENTERS
14%
29% 24% 20% 25%

Information prior to 2006 can be requested
 

KPI TRANSPORT OF PRODUCTS

CARBON DIOXIDE EMISSIONS REDUCTION PER TRANSPORTED
M3/PER KILOMETRE (RELATIVE TO 2006)
   2006 2007 2008 2009 GOAL FY10  
   -5% -12% -14% -12% -12%  


FULFILMENT OF MINIMUM ENVIRONMENTAL REQUIREMENTS
BY TRANSPORT SUPPLIERS
  2006 2007 2008 2009 GOAL FY10  
OCEAN 100% 69% 87% 99.86% 100%  
LAND (NEW CATEGORY) 99%
99% 100% 100%  

Information prior to 2006 can be requested
 

KPI TRANSPORT OF PEOPLE

CUSTOMERS TRAVELLING TO IKEA STORES BY PUBLIC TRANSPORTATION
  2006 2007 2008 2009 GOAL FY09  
  8% 9% 9% 9.7% 15%  

Information prior to 2006 can be requested